A-L

Action centred leadership
Action learning facilitator training
Analysis & use of evidence
Appraisee's role in performance management
Appreciative inquiry
Appreciative leadership & management
Assertive behaviour

B

Being a strategic leader
Briefing skills for managers
Building an effective team

C

Career development for individuals
Career development for managers
Change leadership
Coaching & performance management
Coaching skills
Coaching & mentoring skills
Coaching supervision
Communicating in times of change
Communication & presentation
Communication skills
Conflict management
Conflict resolution
Consultancy skills
Consultancy skills for trainers
Contractual delegation training
Creating a 'can do' workplace
Creativity & innovative thinking
‘Creedability' in the workplace

D

Dealing effectively with customers
Dealing with change in the workplace
Dealing with poor performance
Delegation and feedback
Delivering standards consistently
Deputising for your manager
Developing mental toughness & building resilience
Developing presence
Developing teams using the Strengths Deployment Inventory
Developing yourself as a team leader
Dignity & respect
Diversity & dignity at work for preceptorship nurses
Don’t let gripes become grievances!

E

Effective business writing
Effective communication
Effective contract management
Effective meetings
Effective team building
Enabling sustainable & transformational change
Equality & diversity - awareness
Equality & diversity – skills training
Everyday mediation skills
Everyday contract management
Everyday project management
Evidencing standards

F

Facilitating equality & diversity events
Facilitating team building events
Facilitation skills
Facilitation skills for trainers
First Line Manager Development - ILM Endorsed Programme

G

Getting the best from your team
Good procurement practice

H

Handling challenging situations
Handling conflict
Handling conversations around difference & equality
Handling pressure at work
Holding meaningful conversations
How adults learn

I

ILM Levels 3 & 5 coaching & mentoring qualifications
Improving team working and communication
Influencing & negotiating skills
Integrating new teams
Interviewing skills for managers
Introduction to management

L

Leadership
Leadership in context
Leadership, quality, excellence for senior and middle managers
Leading & managing
Leading high performance teams
Leading people through change
Leading teams and partnerships

M-Z

Making change work for you and your team
Management in context
Manager’s role in performance management
Managing & coaching
Managing attendance
Managing change
Managing contracts
Managing difficult employee situations
Managing participative learning
Managing projects
Managing remotely
Managing self & coaching others
Managing staff performance
Managing training interventions
Managing your future
Maximising performance of teams
MBTI – understanding the impact of your profile
Mediation skills
Meeting skills
Middle Manager Development - ILM Endorsed Programme
Motivation

N

Nip it in the bud!
NLP training

O

Objective setting
Occasional trainer – basic skills
Organisation & team development
Organising & delegating
Organising your time
Organising your work

P

People management skills - for middle & senior managers
Performance & development
Performance coaching
Performance management
Performance management & coaching
Performance matters
Personal effectiveness
Planning & problem solving
Planning for change
Planning to work efficiently
Practical business planning
Presentation skills
Procurement awareness
Procurement for non-specialists
Promoting respect

R

Recruitment & selection
Remote & flexible working
Report writing
Responding positively to pressure
Responsibility, power and style as a manager
Reviewing & assessing performance

S

Self-management
Self-mastery
Solving problems & making decisions
Specification writing
Stakeholder engagement for managers
Strategic thinking - forward planning
Strengths Deployment Inventory - facilitation for team events
Stress management for managers & staff
Sustainable procurement

T

Team dynamics
Team Leader Development - ILM Endorsed Programme
Team progress reviews
Teamwork & beyond
Time management
Toolbox for career change
Training design & evaluation
Train the trainer

U

Understanding the leadership context
Understanding the management role

V

Value based leadership
Valuing diversity
Vital conversations

W

Working appreciatively
Working as an effective team member
Working with customers
Working with others
Working with stakeholders
Writing great specifications
Writing skills

Y

Your new role as a manager